Southeast Iowa Regional Medical Center has been reaccredited by the Center for Improvement in Healthcare Quality (CIHQ). In an unannounced rigorous onsite assessment, the hospital demonstrated compliance with CIHQ standards and the conditions of participation by the Centers for Medicare and Medicaid Services.
This recognition reflects the hospital’s continuous commitment to safety and quality patient care. Over three days, the CIHQ team toured hospital campuses in Fort Madison and West Burlington, reviewed medical records, observed care practices, and interviewed staff and patients. The accreditation period is three years.
“Our continuous readiness philosophy means our staff is always prepared for these unannounced surveys,” said Shelby Dickens, chief quality officer, Great River Health. “Although being surveyed is stressful, we regard it as an educational experience that helps up make adjustments as necessary to improve patient care.”
The CIHQ surveyors wrote these comments about Southeast Iowa Regional Medical Center:
- “We are impressed with the quality program. From board members to staff at the bedside, all were able to speak to the goals of the organization and how they contribute.”
- “All staff interviewed have been welcoming and knowledgeable.”
- “The facilities at both campuses are well maintained and spacious.”
CIHQ Chief Executive Richard Curtis said: “CIHQ’s goal is to partner with hospitals to improve the care provided in our communities. CIHQ is proud to recognize Southeast Iowa Regional Medical Center for achieving accreditation.”